The IT digital automation team at The Princess Alexandra Hospital NHS Trust (PAHT) have received an NDL Software Limited Community Award 2024 and generous charitable donation in recognition of their commitment to enhance patient care and staff experiences.
NDL are a software and services company who support public sector organisations to uplift, transform and expand technical services through robotic process automation, Apps, electronic forms, workflows and interconnectivity of systems.
The NDL Community Awards are an opportunity to celebrate and recognise the efforts in providing high-quality services for the general public and advances in technology over the last year. This is the second time that the team have been recognised through the awards scheme and follows their first award last year (2023).
Marcel Horst, digital automation programme manager at PAHT, said: “We are delighted to have received the Driving Value Award for our programme of change that focused on creating over 25 digital solutions for both clinical and non-clinical projects.
“This was achieved through assessing a range of automation opportunities and progressing the projects that were anticipated to provide maximum benefit for our patients and people. The delivered projects include introducing robotic process and workflow automation, building electronic forms, introducing artificial intelligence and streamlining system integration, to name a few.
“The projects have allowed us to release time back to our clinicians so that they can continue to focus on patient care and improve experiences for our patients.
“As part of our award win, we received £1,000 to donate to a charity of our choice. As a team, we decided to donate the funds to our hospital charity, The Princess Alexandra Hospital Charity, which aims to enhance patient care, purchase special equipment, improve facilities and invest in vital research that supports patients now and into the future.”
Phil Holland, chief information officer at PAHT, said: “Congratulations to the team on their second award win. They work tirelessly behind the scenes to ensure that changes to the way we work are seamless and effective.
“Automated processes play a pivotal role in transforming the care and experiences we provide. Not only have these projects delivered significant time and resource savings, they are also supporting us to achieve our digital strategy.
“The team are in collaboration with other hospitals to support them in replicating our success. Well done to all involved.”